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Cancellation and Refund Policy

MODULE I and MODULE II

Refunds for both Module I and Module II will only be issued under the following conditions:

  • cancellations received before the start of classes, a full refund will be issued (minus a $50.00 administration fee);

  • cancellations received after one class, a 50% refund will be issued;

  • cancellations received after two classes, no refund;

In all cases, cancellations must be made in writing, and the textbooks must be returned.

DANGEROUS GOODS COURSES AND SEMINAR/WORKSHOPS

Refunds for these training courses will only be issued under the following conditions:

  • more than 2 weeks prior to program start
= Full refund (minus a $50.00 admin fee)
  • 1 to 2 weeks prior to program start
= 50% refund
  • less than 1 weeks prior to program start                           
    = No refund

In all cases, cancellations must be made in writing.

 

Refund Policy for e-Learning Programs
Prior to starting (logging-in) to the Ocean DG e-Learning Program:
  • Full refund (minus a $50.00 admin fee)

After starting (logging-in) to the Ocean DG e-Learning Program:

  • No refund

In all cases, cancellations must be made in writing to CIFFA.

For questions regarding CIFFA's policies and procedures, please contact admin@ciffa.com. See our legal and privacy statements.
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