CIFFA Forwarder Spring 2025

37 THE FORWARDER | SPRING 2025 Lucy Henderson is an experienced Logistics professional and business quality leader who serves as the Sr. Quality Control Manager at Nippon Express Canada Ltd. Lucy specializes in international freight forwarding operations across air, ocean,land transportation, warehousing distribution, customs brokerage, and special project management, she has in-depth working experience in the international freight forwarding industry across China, Japan, and Canada. Over her 18 years in Canada, she has managed special projects involving high-value and volume, oversized shipments’ international transportation, such as transporting aircraft main parts from Japan and the UK to Canada, coordinating international transportation of car assembling operation systems from Japan to Canada, and eManifest filing implementation in Nippon Express Canada and its global network in compliance with the CBSA’s Advanced Commercial Information electronic transmission requirements. As a result of her commitment to quality and process improvement, Lucy’s responsibilities have expanded at Nippon continuing to take on additional projects with her current focus on GDP compliance to achieve operational accreditation. Lucy graduated from Yokohama National University where she earned her Bachelor of Business Administration, Accounting Degree. She strongly believes in the power of positive thinking in the workplace and is passionate about continuous process improvement. She is currently based at the Nippon Express Canada Ltd. Head Office in Mississauga, ON, and lives in Georgetown, ON. TRAN THI TUYET- PFF Member Tran Thi Tuyet has been working in the logistics and shipping industry as a sales executive for nearly 10 years. Currently, she holds the position of Trade Manager, specializing in the markets of America, Canada, and Mexico. Working in such a dynamic and fast-paced industry has taught her a key lesson: Never be complacent with what you have achieved. In an ever-changing environment, this mindset drives her to embrace self-learning to stay well-prepared for future challenges. As part of the young generation of logisticians, this designation not only broadens her knowledge but also sharpens her expertise and skills. It empowers her to fulfill her mission of delivering the most efficiently tailored logistics solutions to each customer. JIE (LUCY) HENDERSON- PFF Member ARE YOU READY TO MAKE YOUR MARK ON THE GLOBAL STAGE? Look no further than the FIATA Diploma in International Freight Forwarding, the passport to recognition in over 100 countries worldwide! WHY THE FIATA DIPLOMA? Global Recognition: Gain credibility and trust with clients and partners globally. Career Advancement: Specialized training to excel in freight forwarding operations. Flexibility: Start your journey anytime, study at your own pace. Ready to take the leap? Enroll now and take your career to new heights! scan to learn more