2026 CIFFA Membership Directory

4 | 2026 CIFFA Membership Directory • Répertoire des membres de l’ATIC 2026 2026 MEMBERSHIP DIRECTORY PRESIDENT’S MESSAGE As we enter 2026—and as I present my first annual report as CIFFA’s President—I am proud to reflect on how far our association has come. Having served on CIFFA’s Board for many years, I have seen firsthand how the organization has supported its members through periods of growth as well as through times of challenge. Today, CIFFA is stronger, more inclusive, and better positioned than ever to serve the evolving needs of our industry. In recent years, we recognized the importance of representing a broader cross- section of the supply chain. Since then, we have worked diligently to understand and support newer member sectors. The year ahead will continue to present challenges on the global trade front. As Canada seeks to diversify its trading relationships, CIFFA members—including freight forwarders, freight brokers, drayage and warehouse operators, and customs brokers—are uniquely positioned to help make that vision a reality. Strengthening Governance and Leadership CIFFA continues to mature as an organization, with a strong emphasis on professional governance. This past year included the creation of a Nominations Committee, reflecting our commitment to thoughtful succession planning and leadership development. To sustain our momentum, we must continue to attract dedicated Board members who bring fresh perspectives while ensuring continuity for the future. At the same time, CIFFA remains firmly focused on its three core pillars: Membership, Advocacy, and Education. Advocacy: Advancing CIFFA’s Voice Across the Supply Chain Advocacy remains a cornerstone of CIFFA’s work. Over the past year, we recognized that achieving meaningful, lasting change often requires engagement not only with government departments but directly with lawmakers themselves. Throughout 2025, CIFFA advanced a focused federal advocacy agenda, reinforcing its role as a national voice for the full supply chain. We conducted a series of in-person meetings with federal decision-makers to address priorities related to trade facilitation, customs modernization, labour and employment policy, and border system reliability. These discussions included pre-budget advocacy and engagement on key legislative and policy initiatives affecting internal trade, cybersecurity, border security, and economic development. A recurring theme in these conversations was the operational impact of border system outages, particularly those associated with customs modernization initiatives such as CARM. CIFFA emphasized the cumulative burden of regulatory complexity, technology instability, and secure communications requirements on supply chain efficiency. CIFFA also concluded senior-level engagement with the Canada Border Services Agency to address persistent technology disruptions affecting commercial operations since late 2024. While acknowledging improvements in outage communications, we stressed that system stability—especially the reliable submission and processing of commercial data such as eManifest—remains the top concern for members. Federal officials acknowledged these challenges and outlined steps to improve coordination, transparency, change management, and long-term system modernization. A Member-Driven Approach These advocacy efforts are grounded in CIFFA’s unique role as a representative of the entire supply chain. Member insights inform our policy positions and enable CIFFA to act as an effective escalation point for issues affecting daily operations. By translating real-world challenges into constructive policy dialogue, CIFFA ensures that member experiences are reflected in federal decision- making. To support this expanding mandate, CIFFA strengthened its institutional capacity in July 2025 with the appointment of a dedicated Government Relations Lead Advisor, Ben Martin, reporting to the Director of Policy and Regulatory Affairs, Julia Kuzeljevich. This investment has enhanced CIFFA’s presence in Ottawa and elevated our profile as a credible, solutions-oriented partner on trade, labour, and border issues. International Engagement Through our work with FIATA, CIFFA continues to recognize the importance of strong international relationships and advocacy. Global policy decisions directly affect our members, and it is essential that CIFFA has a seat at the table. I would like to acknowledge Bruce Rodgers, Executive Director; Stephen McDermott, Director of Education and Marketing; Bill Gottlieb, Board Member and Air Freight Chair; and Marc Bibeau, Board Member and FIATA & Technology Chair, for their many years of dedication representing CIFFA internationally. We also remain committed to strong North American trade relations and continue to support the CUSMA/USMCA/T-MEC agreement through our participation in the North American Customs Broker Association (NACBA). My sincere thanks to Bruce Rodgers for ensuring CIFFA’s continued engagement at this level. Committee Leadership Much of CIFFA’s advocacy work is driven through our eight standing committees. I extend my sincere thanks to our committee chairs for their leadership and commitment: • Air Freight – William Gottlieb • Customs – Nelson Cabral • Customs Regulatory – Kim Campbell • Drayage – Chris Ford • Freight Broker – Gary Nicholson & Tim Drake • Sea Freight – Martin Schultz • Sustainability – Christina Fisker • Technology – Marc Bibeau Education and Professional Development Under the leadership of Stephen McDermott, CIFFA has continued to expand and modernize its education offerings to support all membership categories. PAUL COURTNEY CIFFA President