A power of attorney (POA) document is a legally binding document to protect the interest of forwarders while conducting business matters on behalf of your customers.

To combat cybercrime, advanced data security protocols are becoming a competitive edge for companies. This resource paper, compiled by CIFFA’s Technology Committee based on information from multiple cybersecurity firms, lists the top 10 cybersecurity best practices in 2022. The committee focused primarily on the needs of small businesses in the freight forwarding sector.

Aux termes de la présente lettre ouverte, le signataire se porte garant du paiement des frais de surestaries, de stockage et d’immobilisation ainsi que des frais liés aux conteneurs endommagés ou perdus.

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The Guarantee Letter was preferred to ensure payment for delayed pick-up of containers, resulting in demurrage, detention, damage or other related storage charges.

The following resource list features the current 24/7 contact numbers for all CBSA border offices in Canada.

A list of ground handlers has been compiled for CIFFA membership, showing their capabilities and services available for screening 100% of international air cargo transported on commercial aircraft, as per the ICAO (International Civil Aviation Organization) requirement.

The contracting process is crucial for freight forwarders to manage one’s risk and avoid undue liability exposure. This best practice guide provides general considerations during any contracting process, delving into the overall stages of the process and providing guidance regarding what to watch out for and the essential contractual clauses to consider.

Legal issues are key for those operating in freight forwarding whether in their own jurisdiction or internationally. Keeping forwarders advised of legal developments around the world is therefore of prime importance for FIATA as is advising the associations of action it may take in relation to legal developments to protect the interests of its members.

The GSA (General Service Agreement) posted here outlines the general terms under which “the Forwarder” offers its services to “the Customer”.