The Forwarder Blog

Canada’s Freight Forwarding Magazine

A New Standard for Customs Professionals: CAPC Launches This Spring

March 30, 2026

In May, CIFFA will introduce a program poised to reshape how customs professionals are trained in Canada. The CIFFA Accredited Practitioner in Customs (CAPC) is not simply another online credential. It is a practical, career-focused program designed by experienced customs brokers and vetted by trade lawyers — created to reflect the realities of modern customs […]

Latest Articles

Going Beyond Visibility: The Next Frontier in Freight Forwarding Customer Experience

Forwarder Online February 20, 2023

by Julian Alvarez, Logixboard Digitization across the logistics industry may have gotten off to a late start, but it’s quickly catching up. Features like real-time visibility, which were previously novelties, are now table stakes for BCOs to do business with a forwarder. As competition continues to ramp up in the freight forwarding industry, traditional 3PLs are […]

How Freight Forwarders can use AI to Gain a Competitive Edge

Forwarder Online February 14, 2023

By Gabriel T. Ruz Jr., Chief Innovation Officer, Co-Founder, and Board Member, Magaya With a mere 12 percent of supply chain professionals currently using artificial intelligence (AI) to benefit their operations, it’s clear that opportunity abounds for early adopters. Alas, although AI is not new, its use in the freight forwarding industry is still very […]

CIFFA Selects 2023 Canadian Young Logistics Professionals Award Winner

Forwarder Online February 09, 2023

Every year, CIFFA offers an award to a young freight forwarder who best demonstrates industry knowledge and skills to become a true international freight forwarding professional in the future. After a review process of industry experience and a written dissertation demonstrating technical knowledge, CIFFA is pleased to announce that Viktoriia Rudyk of DSV Air & […]

Forwarders are under the gun from all sides to digitize processes and communication

Forwarder Online February 09, 2023

By Ian Putzger Vancouver International Airport has initiated a project for proof of concept for a cargo community system (CCS). It will involve a handful of ground handlers, forwarders and trucking firms. The program kicks off with truck slot booking functionality and will subsequently be expanded to other features, according to Amar More, CEO of […]

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Month in Review – January 2023

Monthly Review February 08, 2023

Maritime MSC Online Invoice Dispute Tool If you receive an invoice from MSC Canada that you believe requires a change before you make a payment, you can request a change to one or multiple invoices at the same time through MSC’s online invoice dispute tool. December 29: Egypt’s Currency Crisis is Creating a Massive Port […]

Another data standard? No need!

Forwarder Online February 06, 2023

We already have a proven one—the Canada Border Services Agency  By Bryn Heimbeck, President and Co-Founder, Trade Tech, Inc.  There have been lot of suggestions around how to manage port congestion in the past two years.  The suggestion has been made to focus on a better flow of data in order to achieve the efficiency […]