CIFFA instructors are dedicated industry professionals who are experts in their chosen fields. With years of experience as both freight forwarders and instructors, each class, webinar or workshop is skillfully taught and delivered to meet student needs.
CIFFA instructors are passionate about what they do, and their goal is to ensure the learner experience is best in class!
Eastern Region ITT1&2
Mr. Couroux, PFF has been involved with CIFFA’s Eastern Education region since 2004. With contributions to content and delivery as well as lecturing the basic and advanced courses for 8 years, his support has been instrumental in the further development of the online forum. Today Mr. Couroux lectures the Certificate Program classes in Montreal.
Having started in the freight forwarding industry in 1982 as a messenger/runner – it only took a few years to become traffic manager and develop his skills as a freight forwarder in both air and ocean freight. Mr. Couroux studied Business at McGill University (CITT) as well as Maritime Law with Prof. William Tetley.
Currently involved in development in import/export, both ocean and air freight transportation, he also handles projects and specialized transportation services, namely in perishables and mining.
Transportation Geography, About Ships, Chartering a Vessel, Chartering an Aircraft, Project Cargo
Mr. Grootarz’s extensive travels all over the world and his experience in moving freight to these areas have made him a valuable resource for CIFFA. He has also been instrumental in rewriting the CIFFA textbooks.
Mr. Grootarz started his professional forwarding career in 1964 in Germany. After his immigration to Canada, he worked for freight forwarding companies in Montreal and Toronto. In 1993 he started his own shipping agency specializing in liner representation of the newly independent Baltic States and in 2004 he founded another company specializing in transporting over dimensional and heavy cargoes to remote areas of the world.
Certificate Programs; Incoterms, Letter of Credit, Essentials of Exporting Workshops
Mr. Kohli has been a valuable resource for CIFFA in teaching workshops.
Mr. Kohli has received his core training in all the important aspects of international business from his involvement in the family international business. His expertise lies in foreign exchange transactions, import, export, sourcing products, freight forwarding, customs laws, trade finance, international law, and international economics and finance.
Mr. Magrath regularly appears as a CIFFA lecturer on transportation law and legal liability. He has also been a valuable resource in reviewing CIFFA’s education material. In 2009 Mr. Magrath was named to the National Board of Directors of CIFFA.
Mr. Magrath obtained his Bachelor of Laws from Dalhousie University in Halifax, Nova Scotia, and his degree in Commerce and Philosophy from Queen’s University.
He became one of two founders of Magrath O’Connor LLP and he is now a solicitor at Magrath’s International Legal Counsel. He is also the General Editor at Forwarderlaw.com.
Mr. Magrath is a civil and commercial litigator focusing on maritime, admiralty and transportation law, representing forwarders, carriers, ship owners, and cargo interests in litigation and dispute resolution before the Superior and Federal Courts.
Transportation of Dangerous Goods
Stephen McDermott brings over 20 years of experience in learning and development and 9 years working for CIFFA. In addition to being responsible for the design and delivery of all CIFFA classroom and online material, Stephen is an IATA/FIATA/ICAO certified instructor and has been delivering the CIFFA Air Dangerous Goods course for the past seven years.
Ms. McKay has been a valuable resource for the education team at CIFFA and has provided her expertise in the writing of the Customs section of the CIFFA textbook.
Ms. McKay’s first job was at a small company called Dawson Customs Brokerage. After writing her customs brokers license, she managed both, the Interport Truck Terminal brokerage business and the Pearson Airport brokerage business, and later became the quality and training manager, developing and delivering courses in skills, product and systems and trained hundreds of employees from all parts of the logistics chain.
Ms. McKay is currently analyzing the brokerage and freight forwarding operations and identifying and implementing efficiency gains in the Industrial Engineering Department of UPS Supply Chain Solutions.
Supply Chain Management and Marketing
CIFFA relies on Ms. Plumley’s expertise in process management and training while continuously working on improving CIFFA’s education programs.
Ms. Plumley has been working at Kuehne + Nagel International Inc. as the Canadian National User and System Coordinator, the National Training and Quality Manager and the National Route Development Manager South America.
Currently Ms. Plumley manages the seafreight process for North America creating processes to ensure optimal standards are set and followed.
Supply Chain Management and Marketing, Customs
Mr. Sivière has been involved with CIFFA since 2010 as a lecturer as well as a valuable industry expert resource. He holds the accredited trainer designation issued by the Québec Ministry of Employment. Mr. Sivière looks back to over 35 years in international freight forwarding. His career began in Bordeaux, France, and continued in Canada (first in Halifax, then in Montréal). He has been involved in imports and exports via all modes of transport, in operations, sales and management positions, working as a consultant and in multinational freight forwarding companies.
Ms. Snowden has been CIFFA’s Executive Director since 2008, representing the freight forwarding industry in the Canadian and global arenas. During her 27 years in the international freight forwarding industry she held several senior operational, sales and executive roles. She is actively engaged with the Canada Border Services Agency’s (CBSA) eManifest initiatives, contributes to Transport Canada programs, leads many of CIFFA’s Working Groups and is a frequent guest speaker at industry events.